👋 Hola! I'm your TACH assistant — this free-text chat is still in beta, so it's best for quick specific questions. For picking a car fast, try the ⚡ Quick Match tab instead — or check the FAQ tab for common questions. 🌞
🧭 Help me choose a car🛡️ Insurance?💳 No deposit?📄 Documents?🏨 Hotel delivery?⛽ Fuel policy?🔓 Cancellation?⚙️ Automatics?🚙 SUVs?👨👩👧👦 7-Seater?🌋 Teide trip?🌞 Convertible?✈️ TFS pickup?🧒 Child seats?📅 How long minimum?💰 Cheapest car?🚢 La Gomera / other islands?🅿️ Parking?💳 Debit card?✏️ Modify booking?
Do I need to pay now?
No — you pay on arrival when you collect the car. No deposit required.
Is insurance included?
Yes, full insurance is included in all rentals.
What if my flight is delayed?
No problem — we track your flight and adjust accordingly. Just call us if needed.
Can I cancel?
Yes, free cancellation up to 48 hours before pickup — use our Cancel a Booking page or email us.
What's the fuel policy?
Return the car with the same amount of fuel as collected. No hidden fees.
Can I take the car to other islands?
Our customers often take the car over to La Gomera. Just let us know in advance so we can share the information you need and inform our local partner.
✈️ Airport meet & greet
A member of our partner's team waits at arrivals with your name on a sign — no queue, no rental desk wait.
+€20 service fee
⏰ Out-of-hours delivery
Pickups between 21:00 and 06:00 carry an extra fee, at any location.
+€50 service fee
🔄 One-way service
Dropping off at a different location to pick-up carries an extra fee.
+€20 service fee
🧒 Child seats
Child seats, baby seats and boosters available. Select them in the extras step.
✔ Free of charge
🔓 Cancellation
Free cancellation up to 48 hours before your pickup time.
✔ Free cancellation
Our partner may apply a small number of additional charges (e.g. lost keys, wrong fuel) — see full partner terms for the complete list.